Oaks Adelaide Horizons Suites

Central location makes it easy and convenient to explore the CBD. Public transport is easily accessible with tram and bus stops withing a short walk. If you stay in a room overlooking North Terrace be mindful that you'll get a lot of noise on the balcony from the convention centre across the road - not the hotel's fault, With the windows closed the noise disappears. The only problem we had was the lifts. They are a real disappointment - getting them to operate and to take you to the required level was sometimes a big challange as the buttons seemed to ignore your pushing them. The controls need urgent upgrade or replacement.

This hotel is _fine_. I cannot stress this enough: it's not good, and it's not bad, it's just fine. You might be looking at the photos and saying to yourself, how nice! Looks modern, near the convention center, it's an easy choice. And if convenience wins, then sure. This hotel will serve you. The photos are a bit cherry picked though. But the problems, or possibly annoyances, are numerous. - there was a perpetual fart smell from the bathroom drains - but once you were in the room for 15 minutes it stockholm syndromed its way into your brain and you forgot - the keycards regularly needed numerous attempts to work, and needed regular rekeying throughout our stay - the lifts are ancient! And after a long day, you just want this *to work* - hindley st is not that well insulated, so on Fri/Sat the rooms are noisy (probably forgivable for the location) - our room had a broken sliding door - which was fixed the next day! - but with an infant it was a bit concerning - the wifi runs at 100kbit max, useless for modern use - but if we connected to the hidden undocumented Ethernet (which no one except prepared nerds would do), it was 60mb+ - there was not enough dish soap or washing detergent - we could ask for more! - but for a week stay, prepare the room - the place is also just run down. Door jams didn't align (noisy to open and close), locks didn't work. Beds were hard but maybe that's your thing - we had to park next door because there wasn't enough parking for the first night, and the code didn't work so I had to constantly call the intercom and talk to the unmotivated parking attendants. We didn't give them much notice, but check you can actually park onsite when you book. - the lift to parking is only one of three, so to get to it you mostly needed to go to G and then back up. Clearly fine but slightly annoying. - the garbage chute was frustrating to use and tiny. More generally the staff seemed not at all proactive. For example, on checking in, we had a pile of stuff - our family was struggling to carry everything. After several loads, and bags that broke, the staff finally pointed out that there was a huge trolley right there. Maybe open with that. Again, all of this is fine but annoying. And Adelaide just isn't that big- another 5 or 10 minutes walk wouldn't hurt (if you're going for a convention) - that would be my suggestion. Why did we stay here at all? Well... - it was two bedroom (and most traditional hotels don't have this). - it had a washer/dryer - this _was_ handy, and honestly while I would never own an integrated unit at home, at a hotel it was super convenient - I could set it and forget it. Of course, there's no instructions and the buttons are intractable! We had to watch several YouTube videos to determine how to activate its features. It also had a cafe. But you can throw a stone and find 5 more, maybe don't see this as a bonus. So, again, this hotel was cromulent.

In a pinch for last-minute accommodation, Oaks Adelaide Horizons Suites came to the rescue and exceeded all expectations. My experience with this establishment was nothing short of exceptional, and I am incredibly grateful for their seamless assistance during my time of need. With little time to spare, I reached out to Oaks Adelaide Horizons Suites for availability, and their responsive and accommodating approach immediately put my mind at ease. The staff went above and beyond to secure a comfortable and well-appointed suite for me, despite the short notice. Walking into the suite, I was pleasantly surprised by the level of comfort and luxury it provided. The modern furnishings, spacious layout, and attention to detail truly set the tone for a relaxing and enjoyable stay. It's evident that Oaks Adelaide Horizons Suites takes pride in maintaining a high standard of cleanliness and comfort, even on such short notice. The suite's amenities were both thoughtful and convenient. From the well-equipped kitchenette to the cozy seating area and the comfortable bed, every aspect of the suite was designed to ensure a comfortable and hassle-free stay. The panoramic views of the city from the suite's windows added an extra touch of beauty to the experience. The location of the hotel was also a major advantage. Situated in the heart of Adelaide, it provided easy access to nearby attractions, dining options, and public transportation, making my impromptu exploration of the city effortless. Above all, it was the staff's warmth and professionalism that truly stood out. Despite my last-minute booking, I was treated with the utmost respect and kindness. Their dedication to ensuring a positive guest experience, regardless of the circumstances, left a lasting impression on me. In conclusion, Oaks Adelaide Horizons Suites proved to be a lifesaver for my last-minute accommodation needs. Their responsiveness, comfortable suites, and exceptional service made an unexpected situation feel like a well-planned getaway. If you find yourself in need of short notice accommodation in Adelaide, I wholeheartedly recommend Oaks Adelaide Horizons Suites. Their commitment to guest satisfaction shines through, even in the face of unexpected circumstances.

Time of call 10:06 pm Saturday, 14 October 2023 (ACDT) Time in Adelaide SA Upon calling to check availability at the male was ok but not the best.2nd time when I rang again just to check if parking is available for guest, the female was unbelievably so rude and I can only imagine how terrible the customer service would be. If the hotel can employ someone with such low manners to answer phone call, I can't imagine the rest. So thank you in advance. Will never use Oaks again.

Staff/Service is pretty good. I dealt with 4 staff members and only one of ladies was slightly unfriendly and interrogated me when I asked for an extra blanket...get a life. Rooms are outdated. Please throw the DVD player and CD/Radio in the bin as you'll struggle to find guests who bring a CD/DVD collection along. Place needs to be renovated badly because it's hard to get it clean when everything is so old. You can hear all the nightclubs nearby but it didn't affect my sleep